I am having trouble sending emails in our 7.8 instance using the following docum

Forrest Richardson

Certified Lead Developer

over 9 years ago

I am having trouble sending emails in our 7.8 instance using the following documentation forum.appian.com/.../Mail_Server_Setup.html. I have updated the password.properties with my SMTP user password and local.properties (ACM) accordingly and have verified the credentials of the SMTP user . We are using SES which is Amazon Web Services SMTP server, has anyone else used SES with appian to send email? The root cause looks to be "530 Authentication required". Am I missing any other necessary configuration?. email portion of local.properties and log attached.

(email)local.properties

Discussion posts and replies are publicly visible

0 Forrest Richardson
Certified Lead Developer
over 9 years ago

app server log starting from the first error
appserverlog.txt
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Jim Schweitzer
Certified Lead Developer
over 9 years ago

I had this working in an earlier version of Appian (7.6 or 7.7), and ran into the same issue with 7.8. I ended up abandoning it and switching to another email server on my local network.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Tom Ryan
Appian Employee
over 9 years ago

It does look like an issue with your authentication settings. To narrow down the root cause, you could look at the steps here: forum.appian.com/.../Mail_Server_Setup.html
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel