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I am trying to install Appian 7.9 on WAS. getting below error. Can some one help
somnathg
over 9 years ago
I am trying to install Appian 7.9 on WAS. getting below error. Can some one help me to understand where is the missing piece?
om.appiancorp.kougar.services.KougarServiceInvocationHandler - Error getting credentials for Administrator
com.appiancorp.kougar.driver.exceptions.SafeRetryException: Unable to acquire a Read connection. Safe to retry.
at com.appiancorp.kougar.driver.pooling.concurrent.Semaphore.acquireConnection(Semaphore.java:436)
at com.appiancorp.kougar.driver.pooling.concurrent.ConcurrentPools.getReadConnection(ConcurrentPools.java:140)
at com.appiancorp.kougar.driver.pooling.PoolManager.getReadConnection(PoolManager.java:313)
at com.appiancorp.kougar.driver.KougarConnection.getConnection(KougarConnection.java:140)
at com.appiancorp.kougar.driver.KougarConnection.call(KougarConnection.java:207)
at com.appiancorp.kougar.mapper.M...
OriginalPostID-153183
OriginalPostID-153183
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somnathg
over 9 years ago
...apper.request(Mapper.java:63)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KInvocationHandler.invoke(KougarServiceInvocationHandler.java:178)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270)
at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307)
at com.sun.proxy.$Proxy108.getCredentials(Unknown Source)
at com.appiancorp.ag.GroupServiceJavaImpl.getCredentials(GroupServiceJavaImpl.java:551)
at com.appiancorp.ag.GroupServiceJavaImpl.getCachedCredentials(GroupServiceJavaImpl.java:577)
at sun.reflect.GeneratedMethodAccessor26.invoke(Unknown Source)
at sun.re...
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somnathg
over 9 years ago
...flect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:613)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$JavaInvocationHandler.invoke(KougarServiceInvocationHandler.java:104)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270)
at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307)
at com.sun.proxy.$Proxy108.getCachedCredentials(Unknown Source)
at com.appiancorp.services.AbstractServiceContext.getCredentials(AbstractServiceContext.java:236)
at com.appiancorp.services.AbstractServiceContext.getKougarCre...
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somnathg
over 9 years ago
... dentials(AbstractServiceContext.java:225)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KInvocationHandler.invoke(KougarServiceInvocationHandler.java:147)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270)
at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54)
at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307)
at com.sun.proxy.$Proxy111.acceptWorkBulk(Unknown Source)
at com.appiancorp.ra.workpoller.WorkServiceImpl.acceptWorkBulk(WorkServiceImpl.java:286)
at com.appiancorp.ra.workpoller.WorkPoller.acceptWorkBulk(WorkPoller.java:301)
at com.appiancorp.ra.workpoller.WorkPoller.run(WorkPoller.java:266)
at com...
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somnathg
over 9 years ago
... .ibm.ejs.j2c.work.WorkProxy.run(WorkProxy.java:668)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1862)
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sushilk17
A Score Level 2
over 9 years ago
Can you please check all your appian engine are started properly or not ?
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Eduardo Fuentes
Appian Employee
over 9 years ago
To verify you run:
servever/_scripts/diagnostic/checkengine
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Eduardo Fuentes
Appian Employee
over 9 years ago
I apologize for the typo. It should be:
<APPIAN_HOME>\\server\\_scripts\\diagnostic\\checkengine
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aneeshv713
over 9 years ago
Did you find the root cause? I am getting the same error.. Eduardo, any update from your side on this? Ours is on Weblogic. Both are on the same server. I have verified both custom.properties file and topology.xml file and all seems right to me... Check engine returns all 16 engines...? Any other reason?
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Eduardo Fuentes
Appian Employee
over 9 years ago
This error indicates the application server cannot connect to the Appian engines. Things to check:
1. That the application server can connect to the engine server based on its copy of appian-topology.xml.
2. Make sure the ports from appian-topology.xml are open for the application server to communicate
3. If deploying a security token (appian.sec) make sure the token matches on both servers. If there's a mismatch the APP_SERVER won't be able to communicate with the engines.
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aneeshv713
over 9 years ago
I configured Appian using ROOT user and then changed to another user. Some KDBs were created using root and some with the other user. Is that a problem? How do I recover from that problem? The engines are not starting now...
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