When trying to install Appian 7.11 on our linux server we are getting the follow

Adel Ammari over 9 years ago

When trying to install Appian 7.11 on our linux server we are getting the following error message post the extraction step. As soon as the installer says installing appian, it gives the error, preventing the installation to proceed.

Error in action ExecuteAction

Error in action UnzipFile

bad end of central directory record
while executing
"zvfs::mount $zip $mnt"
(procedure "::InstallJammer::actions::UnzipFile" line 12)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 62)
invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
(procedure "::InstallJammer::actions::ExecuteAction" line 35)
invoked from within
"::InstallJammer::actions::$component $this"
Error in action ExecuteAction

Error in action UnzipFile

bad end of central directory record
while executing
"zvfs::m...

Discussion posts and replies are publicly visible

0 Adel Ammari over 9 years ago

...ount $zip $mnt"
(procedure "::InstallJammer::actions::UnzipFile" line 12)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 62)
invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
(procedure "::InstallJammer::actions::ExecuteAction" line 35)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 62)
invoked from within
"::InstallJammer::ExecuteActions $id -when $when"
(procedure "::InstallJammer::RaiseEventHandler" line 79)
invoked from within
"::InstallJammer::RaiseEventHandler .wizard"
(command bound to event)
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0 nickq over 9 years ago

Have you checked if that user has execute permission on the target directory?
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0 Adel Ammari over 9 years ago

Target folder being the appian installation folder? If so, yes. I have set chmod as 777 on the appian folder which i manually created.
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0 nickq over 9 years ago

From other posts, it was suggested that perhaps the installer download was incomplete or corrupted - you could try downloading the installer again. Generally from my experience though, it is a permission/execution issue on one of the directories involved with install.
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0 Adel Ammari over 9 years ago

I re-downloaded the file, and it had the exact same MD5, so i assume everything is correct. It would be handy if Appian provides the hash for the files they upload, right? Anyways, do you know where does appian extract its files prior to starting the installation? When it says extracting...where is it putting the files?
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0 jorgea999 over 9 years ago

Any spaces in the installation directory?
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0 jrvmg over 9 years ago

/var/tmp is where I have found Appian places temp files used for installation on Red Hat Linux. A few times I did not have enough disk space for the install and had to go clean out /var/tmp to reinstall.
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0 Adel Ammari over 9 years ago

Thank you. I will check that temp folder for space. And no. The installation path has no spaces at all /uat/appian
I'll check and get back to you on the outcome. Thanks for all your comments.
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0 poojaprakashs972 over 4 years ago in reply to jrvmg

did you delete all files of var/temp. how to clear it. will reboot of env clear this.
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