Whenever I create a New User using 'Add User' smart service, the Email w

ENOSH EZEKIEL

A Score Level 1

over 8 years ago

Whenever I create a New User using 'Add User' smart service, the Email with the Temporary Password is not being sent. When I check the server logs, I get the following. Can someone advice?

2015-11-16 03:42:13,917 [default-threads - 39] ERROR com.appiancorp.ra.workpoller.WorkItemListener - The following exception occurred while attempting to complete work item [(WorkId: 106, WorkType: MailRequest{subjectWithoutPrefix=, subject=Appian 7 Development account creation, body=MailBody{filename=/ntf/emailHtml/createUserPassword_emailHtml.jsp}, from=appian_dev@asd.com, toUsernames=[], to=Enosh.Ezekiel@cognizant.com}, Response: null, ServerName: NotificationsEmail)] - Exception:
javax.resource.spi.work.WorkCompletedException: com.appiancorp.process.engine.EmailBodyException: Email body failed to render: MailBody{filename=/ntf/emailHtml/createUserPassword_emailHtml.jsp}
at org.jboss.jca.core.workmanager.WorkWrapper....

Discussion posts and replies are publicly visible

Parents

0 ENOSH EZEKIEL
A Score Level 1
over 8 years ago

... ww.http.HttpClient.New(HttpClient.java:308)
at sun.net.www.http.HttpClient.New(HttpClient.java:326)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:1168)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1104)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:998)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:932)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1512)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1440)
at java.net.URLConnection.getContent(URLConnection.java:739)
at com.appiancorp.process.engine.MailBody.renderBody(MailBody.java:176)
at com.appiancorp.process.engine.MailRequest.renderEmailBody(MailRequest.java:81)
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 ENOSH EZEKIEL
A Score Level 1
over 8 years ago

... ww.http.HttpClient.New(HttpClient.java:308)
at sun.net.www.http.HttpClient.New(HttpClient.java:326)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:1168)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1104)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:998)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:932)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1512)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1440)
at java.net.URLConnection.getContent(URLConnection.java:739)
at com.appiancorp.process.engine.MailBody.renderBody(MailBody.java:176)
at com.appiancorp.process.engine.MailRequest.renderEmailBody(MailRequest.java:81)
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data