Hi, We are having 7.10 on-premise application and it was workin

Bala K over 10 years ago

Hi,

We are having 7.10 on-premise application and it was working earlier without any issues. Suddenly application is not accessible in "/design" and "/admin" URL and it throws an error "A server error was encountered while processing your request. Please try again.". "I am able to access /designer" URL. I am not able to see any errors in the logs (application-server.log in Appian, server.log in JBOSS). Please help and Let me know if there is any logs I need to enable to see whats wrong.

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0 Jim Schweitzer
Certified Lead Developer
over 10 years ago

Are you accessing it using the host and port as defined in custom.properties? If not, then these pages don't load properly in certain browsers
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0 Jim Schweitzer
Certified Lead Developer
over 10 years ago

Are you accessing it using the host and port as defined in custom.properties? If not, then these pages don't load properly in certain browsers
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