Good day, I am attempting to install a local version of Appian and cnanot g

roberts9 over 8 years ago

Good day,
I am attempting to install a local version of Appian and cnanot get JBOSS to start. The Application Server and Search Server have stated. Please see attach application server log file for details.
Kind regards,
Robert

application-server.log

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0 nileshr over 8 years ago

Hi Robert,
Could you please check the Appian engine status? The error suggests that there is a personalization engine which is in FATAL state.
Please follow the below steps:
1. Stop jboss service
2. Stop search-server
3. Stop Appian service
4. Start Appian service and check the engine status, wait till all the engines moves to OKAY state
5. Start search-server and jboss service

Let me know if above steps work.
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0 nileshr over 8 years ago

Hi Robert,
Could you please check the Appian engine status? The error suggests that there is a personalization engine which is in FATAL state.
Please follow the below steps:
1. Stop jboss service
2. Stop search-server
3. Stop Appian service
4. Start Appian service and check the engine status, wait till all the engines moves to OKAY state
5. Start search-server and jboss service

Let me know if above steps work.
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