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401 Error When Logging In on New Installation

johnj415

Hello. I have just installed Appian in a JBoss EAP 6.4.0 and RHEL 7 environment. I was prompted for username/password after going to the server:8080/.../designer link in the browser. I never set up a password so I tried using user id of Administrator with the usual defaults such as "admin", "password", etc. with no luck. Could someone help me with getting access for the initial login?

Thanks!

OriginalPostID-205317

OriginalPostID-205317

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  • 0
    Hi ,

    - Which appian version you have installed?

    If you are using recent versions of appian post 17.1 you will need to create new user using deployment of password.properties file.
    for older versions default Administrator password is admin.


    - I can see you are using server on http, Can you try following this KB?

    remove the tags below from this file.
    <APPIAN_HOME>\ear\suite.ear\web.war\WEB-INF\web.xml

    ################################
    <cookie-config>
    <http-only>true</http-only>
    <secure>true</secure>
    </cookie-config>
    <tracking-mode>COOKIE</tracking-mode>
    ################################


    Also if you have login credentials in case you are using prior 17.1 ( Administrator | admin ) try to login and check server.log, If nothing logs in server.log after login attempt, You will need to remove the tags suggested.

    Thanks.
Reply
  • 0
    Hi ,

    - Which appian version you have installed?

    If you are using recent versions of appian post 17.1 you will need to create new user using deployment of password.properties file.
    for older versions default Administrator password is admin.


    - I can see you are using server on http, Can you try following this KB?

    remove the tags below from this file.
    <APPIAN_HOME>\ear\suite.ear\web.war\WEB-INF\web.xml

    ################################
    <cookie-config>
    <http-only>true</http-only>
    <secure>true</secure>
    </cookie-config>
    <tracking-mode>COOKIE</tracking-mode>
    ################################


    Also if you have login credentials in case you are using prior 17.1 ( Administrator | admin ) try to login and check server.log, If nothing logs in server.log after login attempt, You will need to remove the tags suggested.

    Thanks.
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