Appian Server Re-start

What error you are getting when accessing the Appian web link url. Can you see some logs relating to this issue in server.log/application.log file?

If possible, share your server.log file and I will provide my analysis.

Was this after a previous failed start attempt?

Does the output of <APPIAN_HOME>server\\_scripts\\diagnostic\\checkengine.sh|bat show any issues?

Is the search server up and running?

Is your Database up and running?

If the engines are up and running, and the search server and database are also:
- Next check in for any ".failed" file in <JBOSS_HOME>\\standalone\\deployments - rename the file extension to ".dodeploy". Also check if there is suite.ear.failed file in <APPIAN_HOME>\\ear - if so, rename to suite.ear.dodeploy then start JBOSS again.

If after checking the above, there is still an issue, please attach your server.log file so we can assist.

Hi Sally, attached the file you requested. Could this problem be about the license file?

Hi manishs, where do I look for the log file? Is the application-server file good for your analysis
?

Best regards

IT Trussardi department

checkengine.bat

checkengine.bat

application-server.log

From your logs, it appears you have not started the database:
"Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The connection is closed."

Please check that your database is active before starting JBOSS. Let us know if this resolves your issue?