Collaboration Statistics engine giving error and trying to restart several times

Rajasekhar Pamidipati

A Score Level 2

over 7 years ago

I have installed 16.3 into local system by following 'Quick Start Installation' steps. When I start engines everything working fine but when i start Jboss server 'Collaboration Statistics' engine showing status as ERROR and displaying a message like restarted several times. Can anyone help to solve this issue?
Thanks in advance.

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0 Rajasekhar Pamidipati
A Score Level 2
over 7 years ago

Hi Abhinav,
Thanks for your response. I followed exactly the same steps which are given in Quick start installation guide and also did Checkpoint after starting the engines.
When I start Jboss it is getting started without any issue and I am able to login to design with default credentials. But when I tried to open Designer it is not displaying anything then I checked the status of engines and found the collaboration statistics engine status is ERROR. Also whenever I try to open designer window that engine is trying to start.
Also I am not able to see Admin console at all.
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0 Rajasekhar Pamidipati
A Score Level 2
over 7 years ago

Hi Abhinav,
Thanks for your response. I followed exactly the same steps which are given in Quick start installation guide and also did Checkpoint after starting the engines.
When I start Jboss it is getting started without any issue and I am able to login to design with default credentials. But when I tried to open Designer it is not displaying anything then I checked the status of engines and found the collaboration statistics engine status is ERROR. Also whenever I try to open designer window that engine is trying to start.
Also I am not able to see Admin console at all.
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