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jBoss Startup Time
David Williams
over 7 years ago
Hi All,
We installed the 16.1 Hotfix E package on a client production environment yesterday. When starting jBoss up it took FOREVER to start up - we must have tried starting the service at least 10 times! We had to raise a call with Appian support to get this investigated where we then had to set the time out to 3 hours. It eventually worked.
The installation is on premise with a web/app server, kdb server and a sql server all virtual with fairly decent spec for the volume of processing and users.
Interestingly we have had performance issues with the software which we have been trying to investigate with support. We have found some slow records etc through the health check but nothing that causes some of the issues the users see.
For example, they complaint of sluggish navigation around the Appian interfaces, and this is between tabs - News, Tasks, Records, Reports and Actions, not clicking in to a task...
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David Williams
over 7 years ago
... or a record. In once instance though, a user complaints a record took 29 seconds to load - wouldn't it have timed out if it was down to web service calls or queries??
Just throwing it out there to see if anyone has any experience of similar performance issues or pointers on further investigation, we have exhausted all Appian related issues but there seems to be a lot going on with this environment.
Thanks!
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David Williams
over 7 years ago
... or a record. In once instance though, a user complaints a record took 29 seconds to load - wouldn't it have timed out if it was down to web service calls or queries??
Just throwing it out there to see if anyone has any experience of similar performance issues or pointers on further investigation, we have exhausted all Appian related issues but there seems to be a lot going on with this environment.
Thanks!
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