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jBoss Startup Time
David Williams
over 7 years ago
Hi All,
We installed the 16.1 Hotfix E package on a client production environment yesterday. When starting jBoss up it took FOREVER to start up - we must have tried starting the service at least 10 times! We had to raise a call with Appian support to get this investigated where we then had to set the time out to 3 hours. It eventually worked.
The installation is on premise with a web/app server, kdb server and a sql server all virtual with fairly decent spec for the volume of processing and users.
Interestingly we have had performance issues with the software which we have been trying to investigate with support. We have found some slow records etc through the health check but nothing that causes some of the issues the users see.
For example, they complaint of sluggish navigation around the Appian interfaces, and this is between tabs - News, Tasks, Records, Reports and Actions, not clicking in to a task...
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Sally Mason
Appian Employee
over 7 years ago
When installing a hotfix, the most important step is to ensure the environment is check pointed while being stopped gracefully, if not this can cause issue when restarting the environment.
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Sally Mason
Appian Employee
over 7 years ago
When installing a hotfix, the most important step is to ensure the environment is check pointed while being stopped gracefully, if not this can cause issue when restarting the environment.
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