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word document that is generated before this migration not working
amqashqari
over 7 years ago
Recently we have changed our Production Server from one machine to another machine. Its was done successfully and Appian, Jboss, Search Server are started with out any issues.
But after that we are facing one weird issue, Issue is word document that is generated before this migration using the "MS Word 2007 Doc from Template" smart service was not able to open now. The documents that is generated using the same smart service after the migration are opening with out any issues.
We can't find any notable error in the server log too. Error we are getting when opening the document is attached below.
Our Server details are,
Appian Version: 7.11
Jboss Version: JBoss EAP 6.4
Database: SQL Server 2012
Java Version: JDK 1.7
OriginalPostID-241961
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Tom Ryan
Appian Employee
over 7 years ago
Are the server details you mentioned correct? Appian 7.11 requires Java 1.8
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Tom Ryan
Appian Employee
over 7 years ago
Are the server details you mentioned correct? Appian 7.11 requires Java 1.8
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