Login Failed after Update Hotfix Package C Appian 16.3

Question

Does anyone have problem on login to Appian after update Hotfix package C for Appian 16.3?
Before update all users are able to login to Appian, but after update the hotfix, all users are not able to login again.

Info:
- Appian v 16.3
- Jboss 6.4
- Windows
- Build info is right

Thanks before for the advises.

heriz · Answer

Hi all, after researching and we find out the answer from rajasekharp is right. When we copy hotfix to APPIAN_HOME, the web.xml is replaced (APPIAN_HOME\ear\suite.ear\web.war\WEB-INF\web.xml). So if previous we commented out the line :

true

true COOKIE We need comment out or remove these lines. This works in our environment, and now we can login with the latest hotfix. Hope this helps.