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Login Failed after Update Hotfix Package C Appian 16.3

heriz
Does anyone have problem on login to Appian after update Hotfix package C for Appian 16.3?
Before update all users are able to login to Appian, but after update the hotfix, all users are not able to login again.

Info:
- Appian v 16.3
- Jboss 6.4
- Windows
- Build info is right

Thanks before for the advises.

OriginalPostID-254610

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  • 0
    I just tried installing hotfix C again. The same issue occured. There is no Error message entered in the log when the login fails. When jboss starts up it says it started fine and had no errors. I had a coworker attempt to log in and they had the same issue.

    Additional steps I tried:
    1. Stopped JBoss
    2. Deleted:
    <JBoss home>/standalone/tmp
    <JBoss home>/standalone/data
    3. Restarted JBoss
    4. Cleared the cache on my computer before trying again.
    5. The issue still occurred

    Are there steps that are missing from the Hotfix Installation instructions?
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  • 0
    I just tried installing hotfix C again. The same issue occured. There is no Error message entered in the log when the login fails. When jboss starts up it says it started fine and had no errors. I had a coworker attempt to log in and they had the same issue.

    Additional steps I tried:
    1. Stopped JBoss
    2. Deleted:
    <JBoss home>/standalone/tmp
    <JBoss home>/standalone/data
    3. Restarted JBoss
    4. Cleared the cache on my computer before trying again.
    5. The issue still occurred

    Are there steps that are missing from the Hotfix Installation instructions?
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