New installation of Appian 17.1 on Windows, can not log on

samw8931 over 7 years ago

Dear Appian community,

I just installed Appian latest verison (17.1) on my Windows laptop and installed Appian (including JBoss, MySQL) and started Appian and JBoss server.

The first page shows the login form, and I am sure I am using the correct user name and password that I specified in password.properties.dev (my environment name is 'dev').

http://localhost:8080/suite

But I can not login. The error message on the browser is:

Error 401 - Unauthorized

Sorry, your request could not be processed.

Return

Initial JBoss Server log shows:
00:01:07,571 INFO [org.jboss.as] (Controller Boot Thread) JBAS015874: JBoss EAP 6.4.0.GA (AS 7.5.0.Final-redhat-21) started in 1647692ms - Started 1699 of 1736 services (85 services are lazy, passive or on-demand)
00:13:53,509 ERROR [org.hornetq.core.server] (Thread-0 (HornetQ-scheduled-threads-1754625996)) HQ224033: Failed ...

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0 samw8931 over 7 years ago

Hi, jims419, thank you for your help ! It is puzzling to me that my web.xml does not have a section for Cookies at all, I searched 'cookie' and nothing comes up in the web.xml.

The installation guide say this: Allow Insecure Cookies

Because we just configured Appian to run over http instead of https, we now need to also tell it that it's OK to set cookies that don't require a secure connection.
1.Go to <REPO_HOME>\\ear\\suite.ear\\web.war\\WEB-INF\\. Create this directory if it does not already exist.
2.Copy <APPIAN_HOME>\\ear\\suite.ear\\web.war\\WEB-INF\\web.xml into the current directory.
3.Open web.xml in a text editor.

4.Remove the following lines:

<cookie-config>
<http-only>true</http-only>
<secure>true</secure>
</cookie-config>
<tracking-mode>COOKIE</tracking-mode>
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0 samw8931 over 7 years ago

Hi, jims419, thank you for your help ! It is puzzling to me that my web.xml does not have a section for Cookies at all, I searched 'cookie' and nothing comes up in the web.xml.

The installation guide say this: Allow Insecure Cookies

Because we just configured Appian to run over http instead of https, we now need to also tell it that it's OK to set cookies that don't require a secure connection.
1.Go to <REPO_HOME>\\ear\\suite.ear\\web.war\\WEB-INF\\. Create this directory if it does not already exist.
2.Copy <APPIAN_HOME>\\ear\\suite.ear\\web.war\\WEB-INF\\web.xml into the current directory.
3.Open web.xml in a text editor.

4.Remove the following lines:

<cookie-config>
<http-only>true</http-only>
<secure>true</secure>
</cookie-config>
<tracking-mode>COOKIE</tracking-mode>
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

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