Sending Mails over different SMTP-Servers

Question

Hello, 
 for a Customer we have the following case: 
 Medical data should be send via Mail. The regulations in europe are really strict, thats why it is only allowed to send medical data via special mail providers. For this reason we need to send all medical data via another SMTP server than the "normal" SMTP which is configured in this appian environment. Only medical data should be sent via the special smtp. 
 Is there anyone who had this problem before and/or knows a best practice for this? 
 Thanks for your help. 
 Best regards 
 J&ouml;rg Falkenberg

Jim Schweitzer · Answer

I would look at setting up an external service/app that can be called via integration object whenever the "special" email needs to be sent out, instead of using the OOB appian email capabilities

Edwin Yesa · Answer

Hi joergf0002 , 
 I would like to add a point here. We can go with Custom Smart Service for this use-case. We can create a smart service which will accept the email configuration parameters like SMTP Host, password, to, cc, message, etc and can be used to send any data via the special mail providers. If the mail provider configuration changes in future, we don't need to touch any server configuration file since we will be passing the values like the Host address, password as parameters to the Smart Service. 
 Hope this helps!