Deactivating users in Appian

Certified Senior Developer

What will happen to the objects that are last modified by a user whose account is going to be deactivated soon?
What are the precautionary steps that need to be taken while deactivating a user in appian? What about process models which are configured to run as whoever designed the process model??

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  • Which environment are you working on in this case? There are two scenarios I can think of:

    • If this is in Development, then deactivating a user could affect scheduled processes. However, the impact here would usually be minor since it's your development environment, so you could check for process errors after the user is deactivated and pretty easily re-publish any process models they created.
    • If this is in Production, then you shouldn't have any process models that are last saved by a user account. If following good DevOps practices, you should always deploy as a service account which will not be deactivated, so deactivating any user shouldn't have any effect.
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  • Which environment are you working on in this case? There are two scenarios I can think of:

    • If this is in Development, then deactivating a user could affect scheduled processes. However, the impact here would usually be minor since it's your development environment, so you could check for process errors after the user is deactivated and pretty easily re-publish any process models they created.
    • If this is in Production, then you shouldn't have any process models that are last saved by a user account. If following good DevOps practices, you should always deploy as a service account which will not be deactivated, so deactivating any user shouldn't have any effect.
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