Deactivating users in Appian

In general, I do not recommend to deactivate users. The reason is that ANY process that runs in that user context will fail. This includes active instances started by that user, but also the configurations you mentioned.

Why do you want to deactivate users?

Hi Stefan,

Lets assume if the user is leaving the organization we generally deactivate the user to remove the tool access.

So what steps can we take to handle this kind of scenario?

Thanks in Advance

All my clients use some type of single sign on. Once the user is removed there, he/she has no access to Appian anymore.

Which environment are you working on in this case? There are two scenarios I can think of:

• If this is in Development, then deactivating a user could affect scheduled processes. However, the impact here would usually be minor since it's your development environment, so you could check for process errors after the user is deactivated and pretty easily re-publish any process models they created.
• If this is in Production, then you shouldn't have any process models that are last saved by a user account. If following good DevOps practices, you should always deploy as a service account which will not be deactivated, so deactivating any user shouldn't have any effect.

I am thinking about development environment. What about the objects that are saved by the person whose user account is going to be deactivated? Will it cause any problem in future??

Thanks stefan. Will it have any impacts on the objects which are saved by them?

The only objects that matter are process models, and the only reason those matter is if they are configured to run as whoever designed the process model. Typically anyone working on those processes will republish them anyway once they make changes, so it isn't usually much of a problem.

Not at all.

Thank you so much stefan

I have one process model which i have saved recently and its configured to run as whoever designed the process model. When it gets executed, it is showing started by as the previous designer name  in monitoring mode and not my name. We both are system admins for the environment. Any comments on this behaviour Peter??