Hi, we are having difficulty in accessing process backed records. We have a proc

GouthamKrishna over 10 years ago

Hi, we are having difficulty in accessing process backed records. We have a process on which we constructed process backed records. Only a certain group has Viewer rights to the process model. After a process is started new people will be added to the security role map using “Modify Process Security” smart service as Viewers. The problem is only users of the group which is defined in process model role map are able to access records from tempo. The following error is thrown when trying to access records with any user account that is added as a viewer during the lifecycle of the process. We have no issues with the portal process report simulating the same tempo records. Entries are properly being added to the portal report based on the logged in user.
Error: Could Not Retrieve InProcess Invoices
The source of the data for “RRT_InProcess Invoices” cannot be accessed. (APNX-1-4205-001)....

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0 Christine
Appian Employee
over 10 years ago

Users must have at least viewer access to the model that the record is based on. Instance security is not enough. If granting that access is an issue because too many people will have access to the action, create a higher level model that they do not have access to that calls your model as a subprocess and use that as an action, but keep the record based on the original model. Also keep in the process instance security so that people only see the records they should. Hope that helps
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0 Christine
Appian Employee
over 10 years ago

Users must have at least viewer access to the model that the record is based on. Instance security is not enough. If granting that access is an issue because too many people will have access to the action, create a higher level model that they do not have access to that calls your model as a subprocess and use that as an action, but keep the record based on the original model. Also keep in the process instance security so that people only see the records they should. Hope that helps
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