Hi, we are having difficulty in accessing process backed records. We have a proc

GouthamKrishna over 10 years ago

Hi, we are having difficulty in accessing process backed records. We have a process on which we constructed process backed records. Only a certain group has Viewer rights to the process model. After a process is started new people will be added to the security role map using “Modify Process Security” smart service as Viewers. The problem is only users of the group which is defined in process model role map are able to access records from tempo. The following error is thrown when trying to access records with any user account that is added as a viewer during the lifecycle of the process. We have no issues with the portal process report simulating the same tempo records. Entries are properly being added to the portal report based on the logged in user.
Error: Could Not Retrieve InProcess Invoices
The source of the data for “RRT_InProcess Invoices” cannot be accessed. (APNX-1-4205-001)....

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0 GouthamKrishna over 10 years ago

Thanks Christine, the workaround suggested by you solves our problem. But we wonder why this scenario doesn’t work for process backed records but is fine with portal process report? There should be some architectural differences between process backed records and portal process reports. We came to this conclusion after verifying that a same process instance can be accessed from portal process report but not from process backed records in both cases using the same user account. We were trying to allow access to process records only to users who have access to those instances in the manner a user will have access to only a particular set of records based on the instance security. We were not able to achieve this conditional access to records, as Appian forces us to mention all users as Viewers on process model which allows initiation access to all unwanted users!
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0 GouthamKrishna over 10 years ago

Thanks Christine, the workaround suggested by you solves our problem. But we wonder why this scenario doesn’t work for process backed records but is fine with portal process report? There should be some architectural differences between process backed records and portal process reports. We came to this conclusion after verifying that a same process instance can be accessed from portal process report but not from process backed records in both cases using the same user account. We were trying to allow access to process records only to users who have access to those instances in the manner a user will have access to only a particular set of records based on the instance security. We were not able to achieve this conditional access to records, as Appian forces us to mention all users as Viewers on process model which allows initiation access to all unwanted users!
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