I'm using the Export DSE to Excel smart service and rule and when running it on-prem I see the below error. The same parameters work successfully with the CSV export rule. I'm testing a full table dump (a small table of 300 rows) without any filters or aliases.
ERROR com.appiancorp.expr.server.reaction.smartservicebridge.SmartServiceBridgeReaction - Exception occurred during activation of ReactionFunction {key='sys.smartService.data-export-entity-excel2', class='com.appiancorp.expr.server.reaction.smartservicebridge.PluginSmartServiceBridgeReaction'} com.appiancorp.suiteapi.process.exceptions.SmartServiceException: An error occurred when attempting to write the document TEST. Please contact your system administrator for additional details.
Discussion posts and replies are publicly visible
What was the solution here?
As outlined in the KB linked below, you will need to install the missing font package "fontconfig" and restart the application server: https://community.appian.com/support/w/kb/1520/kb-2101-export-to-excel-errors-out-following-an-upgrade-to-19-2-and-later
awesome! thank you soo much!