Hi All,
I have Record Type table view and have like to 'Ticket Number' to see summary view with "Update Ticket" button. Here, Update Ticket is related Action with Process model having form input as "add Ticket Form".
as per my info there are two way to update ticket as below-
1. Record Type -
When click Record Type view table having "ticket umber" link row, I am getting summary view with ticket details, There is "update Ticket" button on summary view and when click on Update Ticket a ticket update form loaded blank record.
2. Using Interface table -
A table having "Ticket number" link expected to show "update ticket" form (which is configured to Related Action as mentioned in above point) but getting Error -"The record doesn't exist, has been deleted or you don't have privileges to access it"
Please let me know if need more info to understand the scenario?
Thanks,
Deepak
Discussion posts and replies are publicly visible
hi Deepak,
checkhttps://docs.appian.com/suite/help/20.4/Record_Link_Component.htmla recordlink hat the requirement, that you need the recordId. primarily it is your primary key of your record entry
he record ID (identifier) identifies the individual record within the record type.
so even if "ticketnumber is unique" you cannot use it as link in "a!recordlink."
you can still use the text value of ticketnumber as label, but your link has to be based on your primary key like an "id"-value
one hint: try to use index() with 3 parameter. if you use two parameter and it doens't find the searched "ticketnumber" it will break.The third parameter is null for single values or {} for arrays
Hi Richard,
With your suggestion, i have fixed my both issues.
Hi - I am getting a similar issue. I have below code -
a!linkField( links: a!recordLink( label: fv!row.DD_NBR, recordType: rule!NSF_MNS_GET_REDSGN_INTRO_BY_MNS_DD('recordType!{f383f341-d5cf-4c17-a401-a21cf07d5c7f}NSF MNS Redesign Document.fields.{MNS_DD_NBR}MNS_DD_NBR'),identifier: fv!row.MNS_DD_NBR ) )
Where MNS_DD_NBR is not a Primary key in my CDT, it is Another field - INTRO_ID. Can you share you suggestions or you little piece of code.
I'm not 100% clear what's going on here, but "recordType" should be a simple reference to the record type (either a constant with type of 'record type' pointing to your record type, or in more recent appian versions, the record type reference directly invoked via the 'recordType!' domain), and the "identifier" property must be the record type's identifier (PK ID).