v21.4 Cloud
I am getting the below error when updating data of a synced record using a process that has Write to Data Store Entity nodes and Write to Multiple Data Store Entities nodes.
[Appian Work Item - 773428 - execution02 : UnattendedJavaActivityRequest] ERROR com.appiancorp.record.service.RecordReplicaUpdateService - Loading updates to synced record type(s) in ADS failed, invalidated record type(s): [(da0a35ad-c98f-40e7-975c-47ff016a2084,WMS Request)] com.appiancorp.suiteapi.common.exceptions.AppianException: Unable to sync due to a system failure. Issue identifier: [8d98eb66-d7a7-4786-b881-d48850c684cb] (APNX-1-4521-016)
...com.appian.data.client.AdsUserInputException: APNX-3-1000-030: Invalid transaction data. Cannot update the same entity multiple times in the same transaction. Invalid id(s): (100218067)
This error is not covered in the docs so unable to find guidance on how to resolve it - docs.appian.com/suite/help/21.4/Records_Monitoring_Details.html#other-sync-errors
Has anyone run into this error? What does "Cannot update the same entity multiple times in the same transaction" mean? I should be able to write or update the Request record how many ever times I want in the process.
Here is a short desc of the data model and the process that updates the synced record:
Unable to sync due to a system failure. Issue identifier: [1e56f60d-f25a-43fe-bb1b-c2e9861abd60]
Process Name: <ABC>Modified Source Rows By Primary Key: 49
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Is this issue resolved? We are getting this error also, where manual sync is successful, but Smart service is failing. Have tried everything.
Hey hi gt any solution for this ?