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Data and Records
I have installed Appian 7.7. Everything seems to work fine except for the Record
simranjits
over 9 years ago
I have installed Appian 7.7. Everything seems to work fine except for the Recordtypes. I cannot create a new record type since the interface wont let me do anything. The save button is greyed out, it wont let me select and choose a source, wont let me add filters, so sort of the clicks are not working on the interface. I imported a recordtype and it didnt let me edit it. Please suggest....
OriginalPostID-127484
OriginalPostID-127484
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simranjits
over 9 years ago
And yes, I've installed one more server, got the same issue there too. I think may be I am missing out on some important settings that I am not aware of.
Interface designer works fine and lets me construct pie charts and all....
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Cesar Machuca
Appian Employee
over 9 years ago
The Save button will be unclickable if you are missing the Singular Record Type Name and Plural Type Name. After filling those fields the button becomes clickable and if you click it, it will show if there are any errors. What browser are you using? Try creating the record with other browser.
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simranjits
over 9 years ago
SIngular and Plural type name fields are not empty. Ive already used 2 browsers-chrome and IE 11...It simply doesnt let me create a new recordtype. The interface opens but nothing is clickable..and for the one i've imported, again the same issue. When I choose source type as Process Model, processing goes on at the backend to display a picker field to choose the process model. But before this picker field is displayed, processing is cut short...I know this since "Working" is flashed for a second and then it goes off...so that picker field is never diaplayed. Same is the case when I try to add a filter..
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simranjits
over 9 years ago
Attaching Jboss logs for reference....Error on clicking any field on the recordtype interface is mentioned in the file
logs.txt
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navanathw670
over 9 years ago
let me know if its happening after bypassing IIS as well ?
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simranjits
over 9 years ago
its fixed bro...thanks for you assistance...i didnt restart the server after making changes to custom.properties file, so it didnt pick up changes....
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