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We have a specific problem with our process backed records. We have created two
nikhilh0001
over 9 years ago
We have a specific problem with our process backed records. We have created two records - one for Parent Process and one for its sub process. The sub process has another subprocess in its process model (for which there is no third record type created)
Both the record type (Parent and Sub process) work fine when corresponding instances are launched. However when the process moves into subprocess level 2 and then comes out of it into subprocess level 1, the record type of Parent does not show the list view of that process instance. At this stage (when the instance comes out of sub process level 2 into sub process level1) there is only 1 quick task active, no other tasks are active and the process has not terminated. We checked that there are no filters on the parents record type. We also tried setting simple listview and dashboard views to eliminate issue due to improper expression evaluation, but the instance simply does not show up in Record type. The ...
OriginalPostID-130469
OriginalPostID-130469
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abhi.jana
Appian Employee
over 9 years ago
Basically the issue is that a record which shows up at one stage of a process disappears at another. So far i have been unable to recreate this issue. What would help in that case is to simplify the logic itself rather than the listview. You could remove nodes one by one in the process models until you have a simplified version which would be much easier to troubleshoot. You could then be able to identify exactly at what node the record disappears and review what exactly happens at that particular node that causes the issue.
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abhi.jana
Appian Employee
over 9 years ago
Basically the issue is that a record which shows up at one stage of a process disappears at another. So far i have been unable to recreate this issue. What would help in that case is to simplify the logic itself rather than the listview. You could remove nodes one by one in the process models until you have a simplified version which would be much easier to troubleshoot. You could then be able to identify exactly at what node the record disappears and review what exactly happens at that particular node that causes the issue.
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