Hi,
I need help understanding why record sync is not occurring when using the "Write to Datastore" smart service in one environment, while the latest data appears in the records in another environment.
In the environment where sync is not happening, a manual sync is required to view the latest data.
Can someone help me understand the cause of this issue?
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If its only occurring in one environment, I would first look at the data source connection or connected system and look for differences with other environments.
If there is nothing apparent, I would suspect something maybe in the Appian instance itself in which case I would advise logging a case with Appian Support to investigate further.
Hi Mathieu,
Thanks for the suggestion , i have compared the environments but there are no differences.
Let me check with appain support.