I am working on one Related Action named "Job Notes" in my Job Records

It's not clear exactly what your issue is; are the notes added correctly but not displaying in a record or task when a query rule is run?

Thanks Phil.

Complete Process : I have main Process Model which contains different processes. Now I have created a separate process model to add the job notes in Job Records. I have configured Sent Message functionality in that model so CDT values can be sent from that model to the main Process Model where I have configured the Receive Message functionality.

Now when any user who is having "Administrative" rights, the whole functionality is working fine. It means, job notes data are getting stored in Job Record, associated task as well as in the grid under that related action.

But when any "Basic User" tries same, the data is getting stored in the database, but not appearing in Task or Record Actions grid. So I am guessing that send message functionality is working fine but it is not received by main Process Model for Basic User.

I hope this makes sense. Please let me know for any further question.

Thanks!

Aha, it's messaging - that makes sense. Have a look in the properties for the process model that receives the message and make sure the "Public Events" checkbox is checked (shown in the attachment) - that may be your problem.

Thanks Phil. This is the perfect solution. My issue is resolved.
Have a great day!

though your issue is resolved. in general messaging should be avoided. can you think of an alternative to the use of messages for such requirements ?