Hi.. When I start a process using a related action in Record, the "Related

Sharmila Nagaraj

A Score Level 1

over 9 years ago

Hi.. When I start a process using a related action in Record, the "Related Actions" link shows the actions that are added to the Record, not the ones configured in the actual process model. I thinks it's because the process still runs in the context of Record. Is there a way to change it?

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0 Sathya Srinivasan
Appian Employee
over 9 years ago

So are you saying that you are able to see the Processes you configured as related actions in the Record but not the quick tasks within the process itself? If that be the case, first
(1) Is it a process backed record OR entity backed record. Quick tasks will only appear in process backed records.
(2) Is there correct user privilege set on the quick task for the user to see
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0 Sharmila Nagaraj
A Score Level 1
over 9 years ago

Hi Sathya.. Its an entity backed record..
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0 Sathya Srinivasan
Appian Employee
over 9 years ago

Entity backed record don't have visibility to Process based quick tasks.
One option is to convert the process quick task to individual processes that take the context and use this in related action.
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0 Sharmila Nagaraj
A Score Level 1
over 9 years ago

Thanks Sathya..
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