How to send email notification when a followed record is updated?

rawich over 7 years ago

The users will see News entries of followed records in their News tab. But most of the users in ths application don't usually check the News feed.

Other than training and urging users to check on News tab more often, is it possible to configure Appian to send email notification to all followers when the record is updated?

Also, is there any Public Java API or existing plug-in available that would return list of users who are following a given record?

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0 rawich over 7 years ago

Thank you, @Christine and @csteward.

One other idea I have is to create a related action for the record, which will post a short comment (.e.g "I'm following this record") on the original News entry, so that the user will be notified of each subsequent update, which resulted in a system-generated comment.
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0 rawich over 7 years ago

Thank you, @Christine and @csteward.

One other idea I have is to create a related action for the record, which will post a short comment (.e.g "I'm following this record") on the original News entry, so that the user will be notified of each subsequent update, which resulted in a system-generated comment.
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