mass re-assignment of tasks

Hi,

Can anyone recommend a way to do a mass re-assignment of tasks from an individual back to a group or another user?

 

We have a user that has over 500 tasks accepted by her and she is leaving the group.  I realize that we can re-assign the tasks via the designer interface one-by-one but is there any other way?

 

Thanks,

Gary

 

 

 

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    A Score Level 1
    in reply to garym
    Hi Gary, below are the few ways of handling this scenario:
    1. If you want all of the tasks assigned on her name to be re-assigned to the group - you can simply delete the user from the group and restart the respective tasks and then all the tasks will be re-assigned to the respective groups. As there are bulk number of tasks you may take assistance of IFM Smart Service to re-start them, but before that you need to fetch the list of task Ids (Build a Portal Task Report with the User Context, Save the report in a Constant of type Document and then build an Expression rule with the function a!queryProcessAnalytics() to fetch the list of Task Ids and configure the same to the Query that you are going to pass to the IFM Smart Service)
    2. Build a Portal Task Report with the User Context, Save the report in a Constant of type Document and then build an Expression rule with the function a!queryProcessAnalytics() to fetch the list of Task Ids. Now, build a Process Model to re-assign the list of tasks by using the Shared Component - Reassign With Privileges - and you can make it batch wise as the tasks are bulk in number.

    Hope this helps
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