Creating new Title in Create User

Certified Associate Developer

Hello ,

While creating new User in "Title" , I selected "Create New". I entered a value CSR.

While creating another user I selected existing but in the dropdown did not find CSR. Is there a way to include the Custom Titles to be included in the Existing drop-downs.?

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  • 0
    Certified Lead Developer
    in reply to Jignesh S
    No, there is no lag, and we don't need to wait for Sync.. Because, i tried the same, and the created Custom Title was populated in Dropdown just after the creation. So i believe that might be the issue of your Browser cache, or some connectivity problem (like Weak, lost).
    Did you try to view this in some other browsers like IE, just after the creation of a Custom Title. if no, then try creating a custom Title once again and view the same in IE, and check are you still facing the same issue.
Children
  • +1
    Certified Associate Developer
    in reply to aloks0189
    No its not the issue of Cache. Thanks to Sasa (above for replying the same)

    Scenario-1
    =========
    1.Create new user-1 with new Title and click "Create"
    2.Create new user-2. Select existing Title it shows the newly Title created with user-1.

    Result - As expected the Title appears in the Dropdown list.

    Scenario-2
    =========
    1.Create new user-1 with new Title and click "Create & Add Another"
    2.Create new user-2. Select existing Title , the newly Title created with user-1 is missing.

    Result - This scenario , does not display the newly created Title.