Hi
I'm getting above error while running DOCX From Dynamic Template smart service.
For your reference can you go through bellow slides
1)XML
2)Template
3)Process Model
4)Finally Error one
Thanks in advance
Discussion posts and replies are publicly visible
https://www.freeformatter.com/xml-formatter.html Has saved my bacon more times than I care to admit publicly.
It will tell you whether the XML is well formed or not, and can be a world faster to debug than trying inside Appian. Most problems go away as soon as the XML is well formed, and based on the wording of your error I'm confident that's what is going on.