Escalations .... I would like to send an escalation email to the tp!assignees as

bduff over 10 years ago

Escalations .... I would like to send an escalation email to the tp!assignees as well as a list of emails that is captured in a constant.

I have tried "={tp!assignees,cons!EmailtoSendTo}" and "={tp!assignees,toemailaddress(cons!EmailtoSendTo)}"

cons!EmailtoSendTo is of type Email Address.

Both only send the escalation alert to tp!assignees.

I am using Appian 6.7...

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0 bduff over 10 years ago

Thanks for you help @steven.miccile and @sikhivahans .... I have tried both options and I have realized that my problem not be able to be solved without creating a "dummy" user with the email address I want to send to.

The Send Escalation Alert field wants receipients (users). However, I want to send to an email that is not associated with an user in the system. After trying to send the escalation to just an email address I get the following error message "You must enter recipients for this alert."
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0 bduff over 10 years ago

Thanks for you help @steven.miccile and @sikhivahans .... I have tried both options and I have realized that my problem not be able to be solved without creating a "dummy" user with the email address I want to send to.

The Send Escalation Alert field wants receipients (users). However, I want to send to an email that is not associated with an user in the system. After trying to send the escalation to just an email address I get the following error message "You must enter recipients for this alert."
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