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Hello All, I have a requirement to keep process instance on hold aft
rupakj
A Score Level 1
over 11 years ago
Hello All,
I have a requirement to keep process instance on hold after certain time if it is not completed.
just wondering is there any function which will keep the process instance on hold if i pass the process Id as input parameter ?
Can anyone pls let me know,how to achieve the above.
Thanks in advance!!!...
OriginalPostID-84610
OriginalPostID-84610
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Patty Isecke
Appian Employee
over 11 years ago
Hi Rupak, can you please further explain your use case?
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Alok Mohare
Appian Employee
over 11 years ago
By "Hold" do you mean "Pause" the process?
If yes, then you can use the "Process Management Services" Plug-in from the Shared Components in Forum for your use case.
Link to Plug-in:
->
forum.appian.com/.../summary
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rupakj
A Score Level 1
over 11 years ago
Hi Patty,
Thanks for the reply.Below is the case study.
Run a batch process every day at schedule time and achieve below:
1. fetch all the Process Intance details from existing application (supppose employee details), which has been created 3 months back.
2. All the fetched intance id will be kept on hold
3. sends the email to task owner stating that Process instance has been kept on hold.
Hope this will sufice.
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Patty Isecke
Appian Employee
over 11 years ago
What happens after the task owner gets an email saying that the instance is on hold?
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rupakj
A Score Level 1
over 11 years ago
Hi Alok,
Thanks for the reply.
Will It allow to hold the process instance from other process model?
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rupakj
A Score Level 1
over 11 years ago
Either Task owner can unhold the task and complete or after next 1 month it will be cancelled automatically.
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rupakj
A Score Level 1
over 11 years ago
thanks for the quck response
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Patty Isecke
Appian Employee
over 11 years ago
By holding the process, do you want the process to remain active?
You can escalate a task after some amount of time and use the send message event.
forum.appian.com/.../Escalating_a_Task
,
forum.appian.com/.../Send_Message_Event
To cancel the task after one month, you can create a deadline.
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rupakj
A Score Level 1
over 11 years ago
Yeah I want to keep process remain active. will try the solution provided by alok.mohare. will update you. Thanks for the help
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Sathya Srinivasan
Appian Employee
over 11 years ago
I am not sure if this is the right approach for the use case. The business requirement of pausing a process may or may not correlate to the technical use case of pausing a process instance in Appian. I don't personally recommend pausing a process in that way. What you need is the option of controlling any action to be performed on that process. If that be the case, there are other ways to achieve this rather than pausing the process.
In case you end up leaving the process paused indefinitely, its going to stay become a maintenance challenge. I suggest you discuss the solution in detail with your Appian architect or involve Appian PS to assist you with the best solution.
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