Hi all,
A user in production sees a form with all the fields disabled (read only). I initially thought that the task was assigned to the group and the user had forgotten to click on the green button to accept the task.
However the user has sent me a screenshot and there is no green button to accept the task.
How can that behavior be happening?
Unfortunately I dont have access to production
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Possible way to get the field readonly is, when readonly field is true. If the designer developed reusable filed component with incorrect conditions to make readOnly/disabled field, then wherever the filed component is used it will reflect its behavior (in your case readOnly/disabled might be)
Also check the readOnly or disabled activity class variable value in the inputs of the User input task