Appian Engine Issues v16.1 ERROR com.appiancorp.process.background.EngineWorkController

I've encountered this on a project before. As I recall, in our case this error occurred because some of the engines were unavailable due to being under high load. The crux of this issue is determining why the engines are under high load at a given point in time. If you're on a cloud site, I recommend reaching out to support for assistance in that investigation. If you're on premise, you'll likely need to review the engine logs to identify potential culprits.

is this problem has been fixed ? we are encountering the same problem in our lower environments

Unfortunately we are still trying all avenues to correct the issue. How did you fix your encounter?

If on-premise have you reviewed this setting: docs.appian.com/.../Configuring_the_Process_Engine_Servers.html

Hi Tim, appreciate your help. But this is currently set at 2145.