Hello! I am new to Appian and I'm still figuring things out. It would really help me to be able to speak with someone who is looking at the same screen as me (you know, walking me through various processes). When I call Appian Support, they aren't very helpful. They usually just direct me to the Appian tech support email, and I've contacted them via that email address, but they never respond. Is there any way to speak with someone knowledgeable at Appian to get some help? Thanks
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Appian Support will help with product issues, but they aren't going to be able to help you learn how to build things in Appian. Working through online training is really helpful upfront. If you have done that and are looking for more, then signing up for a classroom based training course is the way to go. Instructors are there to help you learn and answer questions during classroom training.
https://community.appian.com/training/