• State Suggested Answer
  • +1 person also asked this people also asked this
  • Replies 44 replies
  • Answers 1 answer
  • Subscribers 7 subscribers
  • Views 10854 views
  • Users 0 members are here
Related Discussions
Home » Discussions » General

I have a single user that is trying to access Appian and is pulling up a blank p

rolandc
I have a single user that is trying to access Appian and is pulling up a blank page. I have cleared her cache, and validated that Javascript is enabled. Is there something else that I can do? I have singled this to her PC only because it she was able to use Appian on another PC. WE are currently using Appian 7.2 with SSO turned on.

Thanks!...

OriginalPostID-88365

OriginalPostID-88365

  Discussion posts and replies are publicly visible

Parents
  • 0
    Ok I think it is authentication. I see we get a 401 error first in fiddler, then the 400 error. What I think we need to understand is to see if we have single signon set up correctly. What I did for single signon is deploy the spring-security-03-auth-mgr-override.xml and \\spring-security-07-portal-override.xml. We had this working previously but not sure if there are other steps to take (so kerebos is set up and no changes to the krb5.ini file)
Reply
  • 0
    Ok I think it is authentication. I see we get a 401 error first in fiddler, then the 400 error. What I think we need to understand is to see if we have single signon set up correctly. What I did for single signon is deploy the spring-security-03-auth-mgr-override.xml and \\spring-security-07-portal-override.xml. We had this working previously but not sure if there are other steps to take (so kerebos is set up and no changes to the krb5.ini file)
Children
No Data
© 2024 Appian. All rights reserved.
We want to hear from you! Submit a review on Gartner or G2.