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Hi, I have installed Appian7.2 over Windows Server 2012. It was worki

rahulk828
Hi,

I have installed Appian7.2 over Windows Server 2012. It was working fine but due to some network requirement we have changed the IP address of the server. Now when we are starting the Appian server after changing the IP of the underlying machine its starts giving following error: Could anyone help in getting understand what exactly goes wrong or we need to install the server again.

com.appiancorp.kougar.driver.exceptions.SafeRetryException: Unable to acquire a Read connection. Safe to retry.

12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.kougar.driver.pooling.concurrent.Semaphore.acquireConnection(Semaphore.java:436)

12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.kougar.driver.pooling.concurrent.ConcurrentPools.getReadConnection(ConcurrentPools.java:140)

12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.kougar.driver.pooling.PoolManager.getReadConnection(Pool...

OriginalPostID-91248

OriginalPostID-91248

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  • 0
    ...Manager.java:293)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.kougar.driver.KougarConnection.getConnection(KougarConnection.java:135)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.kougar.driver.KougarConnection.call(KougarConnection.java:200)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.kougar.mapper.Mapper.request(Mapper.java:66)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KInvocationHandler.invoke(KougarServiceInvocationHandler.java:178)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:50)

    12:...
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    ...54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:296)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.sun.proxy.$Proxy22.getUser(Unknown Source)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.process.security.InitializeAdministrator.createSystemUser(InitializeAdministrator.java:32)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.process.security.InitializeAdministrator.finish(InitializeAdministrator.java:68)

    12:54:44,017 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.common.config.ConfigObject.init(ConfigObject.java:66)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.common.config.ConfigObjectRepository.initConfigObject(ConfigObjectRepository.java:313)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.common.config.ConfigO...
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    ... bjectRepository.initConfigObject(ConfigObjectRepository.java:222)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.common.config.ConfigObjectRepository.initConfigObject(ConfigObjectRepository.java:214)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.common.config.ConfigObjectRepository.initConfigObject(ConfigObjectRepository.java:214)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.common.config.ConfigObjectRepository.init(ConfigObjectRepository.java:181)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.common.config.ConfigObjectRepository.create(ConfigObjectRepository.java:53)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.common.config.ConfigObjectRepository.create(ConfigObjectRepository.java:47)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at com.appiancorp.common.config.ConfigurationLoader.contextInitialized(Configura...
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    ... tionLoader.java:39)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at org.apache.catalina.core.StandardContext.contextListenerStart(StandardContext.java:3392)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at org.apache.catalina.core.StandardContext.start(StandardContext.java:3850)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at org.jboss.as.web.deployment.WebDeploymentService.start(WebDeploymentService.java:90)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at org.jboss.msc.service.ServiceControllerImpl$StartTask.startService(ServiceControllerImpl.java:1811)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at org.jboss.msc.service.ServiceControllerImpl$StartTask.run(ServiceControllerImpl.java:1746)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at java.util.concurren...
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    ... t.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

    12:54:44,032 INFO [stdout] (MSC service thread 1-4)           at java.lang.Thread.run(Thread.java:722)
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    Appian Employee
    It looks like the app-server has lost communication with the engines.
    Has the FQDN of your server changed as well? What's the output of checkengine. You may require a new license.
  • 0
    Yes domain of the server has changed. Do this impact the server or engines working.Currently i am trying to run it with Temp license.
  • 0
    Appian Employee
    The temporary license is active for 6 days. When did you receive the temporary license?
  • 0
    If the issue was with the license than i suppose even the engines wont be started but that not the case. Engines are started without any issues
  • 0
    Appian Employee
    When was the last time the engines were brought down? Did you just bring up the Appian engines?
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