I have a step that get it's assigment from a rule. The initiator of the proc

nsakellarides over 10 years ago

I have a step that get it's assigment from a rule. The initiator of the process has been deactivated. The process has been paused.
I tried to restart the node after the reactivation of the user but without any success. The error I get from the appian.log is:
The user [r466] does not have sufficient privileges to perform the requested action because they are not in any role. (APNX-1-4188-001)...

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0 Diana Chavez
Appian Employee
over 10 years ago

Cancel the previous instances of the node that may remain active or in an invalid state and start a new instance of the activity again.
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0 nsakellarides over 10 years ago

I have done that.
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0 Diana Chavez
Appian Employee
over 10 years ago

Can you please confirm whether the reactivated user is part of the Application Users?
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0 nsakellarides over 10 years ago

He is member of the Application Users Group.
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0 anjannat over 8 years ago

Hi All,
Currently I am facing the same issue, but in my case reactivating the user is working fine without any issue. The solution is simple that once we reactivated the user account just remove him from all the groups which he belongs to and add him back to the same groups and then restart the user input task.

But my concern is how we can resolve this issue without reactivating the user.
Please suggest me if you have any solution for existing processes to avoid this issue.(without reactivating user)

Thank you,
Anji
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