Morning all and Happy New Year. We are using Appian 6.7 and have modi

garethm over 11 years ago

Morning all and Happy New Year.

We are using Appian 6.7 and have modified the custom.properties file to amend the global alert setting defaults.

The problem is that despite several server reboots (waiting for all the k.exe process to terminate before re starting) the setting do not always take effect.

In particular there are 2 settings:
server.conf.notifications.process_new_task_me_timing=immediate
server.conf.notifications.process_new_task_others_timing=immediate

Yet when looking at the Edit my Alert Settings, the Process -> New Task Assigned to ME (and New Task Assigned to Me and Others) the rule reads:
By default, send to email with parameters timing = never. (edit / delete)

Any ideas why this is happening, and how to correct it ?

Thanks...

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0 garethm over 11 years ago

These instructions have all been followed and all the updated defaults are working - except for 2 which are not being picked up on server restarts despite the custom.properties being correct (the same settings produce the correct results in our test enviromnent, just not in the live one where these 2 alerts have the wrong default)
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0 garethm over 11 years ago

These instructions have all been followed and all the updated defaults are working - except for 2 which are not being picked up on server restarts despite the custom.properties being correct (the same settings produce the correct results in our test enviromnent, just not in the live one where these 2 alerts have the wrong default)
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