We've recently updated to 6.6.1 after the upgrade our users are randomly see

jzapp over 12 years ago

We've recently updated to 6.6.1 after the upgrade our users are randomly seeing a generic error "An error occurred while handling the last request." when they click OK it logs them out of Appian. It doesn't appear to be happening when the users are actively working in a session so we aren't sure if it's tied to some type of session time out issue. Has anyone else had issues with the message displaying after the upgrade?...

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0 Myles Weber
Appian Employee
over 12 years ago

Sounds like a load balancing misconfiguration outside of Appian. Something at a web server, app server, accelerator, etc. Try bypassing those pieces of infrastructure and see if the issue still presents itself, then eliminate variables.
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0 Myles Weber
Appian Employee
over 12 years ago

Sounds like a load balancing misconfiguration outside of Appian. Something at a web server, app server, accelerator, etc. Try bypassing those pieces of infrastructure and see if the issue still presents itself, then eliminate variables.
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