Is there any way to hide or remove "This message has been sent by Appian" in email?

A Score Level 1

Hi all,

I am using "Create User" Smart Service to create new user account in the process model.  Appian automatically sends the email notification for the user.  I want the line "This message has been sent by Appian" to be removed or hidden in the email message. How can I achieve this?  Any suggestion would be helpful.  Thanks in advance.

Brinda Sateesh.

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  • One option would be to initially create the User Account with a fictitious email address (e.g. fake@yourcompany.com). This would mean they wouldn't receive the autogenerated email. You could then modify their new account to add their correct email address (for future use) and also send them a custom email using the 'Send Email' smart service, for which you can create any content that you like.

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  • One option would be to initially create the User Account with a fictitious email address (e.g. fake@yourcompany.com). This would mean they wouldn't receive the autogenerated email. You could then modify their new account to add their correct email address (for future use) and also send them a custom email using the 'Send Email' smart service, for which you can create any content that you like.

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