Can anyone clarify on following questions with sample use cases, we have seen this in Appian pricing sheet.
1. What is an external input user?
Ans: An External Input User are users external to the licensee organization have the ability to submit forms/requests to the app.
2. What is an infrequent user?
Ans: An Infrequent User has up to four, 24-hour sessions per month.
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External Users -
In the above scenarios, the users are not directly associated with your organisation. But they still need to access your Appian env to do their part of the workflow
Infrequent Users -
Do we need to maintain external user's in Appian user base? If not required then can you please let us know the approach to be followed?
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