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Could anyone of you help us to solve this issue or to propose another way to do it?
Thanks in advance.
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Hi, One alternate approach could be to use task viewer outlook add in where in you can create an Appian interface to download the document and the task can be embedded in the email and user can directly access the task via outlook to download the document.
More details can be found here - docs.appian.com/.../Task_Viewer_Add-in_for_Microsoft_Outlook.html
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