Hi, We are getting a Script error on screen as soon as we launch Tem

1. Install the latest hotfix for your Appian version to make sure you are not missing any relevant recent fixes forum.appian.com/.../Hotfixes
2. Open runtime_ear|ear/suite.ear/custom.properties and review the values of

conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=

you need to make sure the match the exact URL you are using to access Appian. The error you are seeing suggests there's a mismatch between those settings and the URL you are using in the browser.

For the example above the URL would be

myserver.appiancorp.com:8080/suite

while for these other example

conf.suite.SCHEME=https
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

it would be

myserver.appiancorp.com/suite

One more example

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

would be myserver.appiancorp.com/suite

I have asked the server admins to verify these setting and we have verified them 15 days back when all of the properties look OK as above. Also, we are facing this issue only on IE8 and not on IE9 which concerns me since IE8 is supported for 7.3.

Hi Ed,

Hotfix A has been already installed during migrating it from 671 to 7.3. I may be wrong but I believe installing new version of hot fix will cause effect on kdb's.