Morning all, We are using the LDAP Syncronisation With Usernames plug

garethm over 11 years ago

Morning all,

We are using the LDAP Syncronisation With Usernames plugin on an automated schedule, but have a couple of questions:

1 - If a user upadates their details in Appian (Name, email etc), the plugin overwrites their changes. Is there a way to prevent existing users details being updated by the plugin if they are different from those in AD?

2 - If a user is in AD in the Disabled User group, but they do not have an appian account, they are being reported as a failure... can this be adjusted such that the diasbled sync is excluded from reporting.

Many thanks...

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0 Mike Cichy
Appian Employee
over 11 years ago

1 - Not without making a significant adjustment in the plugin code. The plugin assumes LDAP directory is the system of record for user information.
2 - This certainly sounds like an edge case that we do not cover. We may be able to update the plugin, but what would be desired behavior? Wouldn't you want to know about these users? Also, if you already know they are in the wrong group, should they be removed from AD?
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0 Mike Cichy
Appian Employee
over 11 years ago

1 - Not without making a significant adjustment in the plugin code. The plugin assumes LDAP directory is the system of record for user information.
2 - This certainly sounds like an edge case that we do not cover. We may be able to update the plugin, but what would be desired behavior? Wouldn't you want to know about these users? Also, if you already know they are in the wrong group, should they be removed from AD?
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