Morning all, We are using the LDAP Syncronisation With Usernames plug

garethm over 10 years ago

Morning all,

We are using the LDAP Syncronisation With Usernames plugin on an automated schedule, but have a couple of questions:

1 - If a user upadates their details in Appian (Name, email etc), the plugin overwrites their changes. Is there a way to prevent existing users details being updated by the plugin if they are different from those in AD?

2 - If a user is in AD in the Disabled User group, but they do not have an appian account, they are being reported as a failure... can this be adjusted such that the diasbled sync is excluded from reporting.

Many thanks...

Discussion posts and replies are publicly visible

0 Mike Cichy
Appian Employee
over 10 years ago

1 - Not without making a significant adjustment in the plugin code. The plugin assumes LDAP directory is the system of record for user information.
2 - This certainly sounds like an edge case that we do not cover. We may be able to update the plugin, but what would be desired behavior? Wouldn't you want to know about these users? Also, if you already know they are in the wrong group, should they be removed from AD?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 garethm over 10 years ago

Thanks Mike

1 - I suspected this was going to be the case.
2 - The desired behaviour would be not to not report on these users at all - restrict the Fails to accounts in the targetted AD groups with missing required information (email address etc.)
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel