Hello,
In a process I'm sending an email with an attachment.
The problem comes when the document attached looks like its corrupt or in a strange situation.
What could cause this?
Here i'm triying to insert pictures of the configuration and the error.
Image of the document recived:
Image of the configurations on the process in the email sender.
Thank you!
Discussion posts and replies are publicly visible
What data type is pv!pago.facturaFirmada?
The data type is document.
Hello Carlos,
did you manage to solve this issue?
Facing the same issue at my end ,instead of pdf i'm getting utf file in mail attachment
Haven't experienced this but the only scenario I can think for this happening is when we use File Upload Field. In this case this can happen if the document ID is being saved into this parameter from an interface and not the process model. It happens because a permanent Document ID is only added to the document once the interface is submitted. If this is the reason, it is better to save the document in a different variable and then map it to the CDT/mapping, through a script task.
No this is not the scenario i guess this is issue of E-mail smart service
we solved this issue today by applying the latest hotfix.
We have a cloud-based environment running version 22.3.
solution?
As Claudiu said, this error has appeared with the upgrade to version 22.3 (attached documents with special characters are corrupted when we receive the email). You can solve it removing those characters from the document name or installing the latest hotfix
Ok thankyou so much