ERROR:Work item cancelled (Data Outputs)

Certified Associate Developer

ERROR:Work item cancelled (Data Outputs)

Hello

We have a problem in PRODUCTION. The service account that is used for deployments from PRE to PRO through the compare and deploy component, was deactivated, now after activating the service account again, the processes keep failing and it shouldn't since the service account is already active. Does anyone have a solution for this?

The error that comes out is this: ERROR:Work item canceled (Data Outputs)

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  • 0
    Certified Associate Developer

    The problem we faced was related to the interconnection of our environments and the use of the compare and deploy component to promote changes from one environment to another. In this process, we utilized a service account, and our error stemmed from accidentally disabling that account. Since it's not possible to log in with a service account, we have identified a solution to address this problem.

    The solution involves following these steps:

    1. Remove the affected user from the service account group.
    2. Request the restoration of the disabled service account's password.
    3. Log in with the service account using the newly restored password.
    4. Re-add the user to the service account group.

    By following these steps, the problem will be resolved, and the proper functionality of the interconnected environments will be restored.

  • 0
    Certified Lead Developer
    in reply to Raúl Gómez Moya

    interesting - thanks for the update.

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